Hello All,
Received the caps today and may I just say…”YOU KILLED IT!!!!!!!” I have no idea how you color matched the OD and the Black to the fabric of the hats, but YOU DID!!!!! Just had a chance to show them to my Director of Sales and he said, “These are VERY COOL HATS!” And he doesn’t really get excited about things like this, but he did with these hats.
JOB WELL DONE TEAM!!!!!
Yes, the customer loved how the jackets came out, and just emailed yesterday saying that the recipients at their event thought they were a hit.
Thank you so much for making it happen, especially on very short notice!
I’d love to work with you on future projects, I’ll let you know when something comes up!
Best,
Brendan E. Putnam…
Senior Account Executive
Quality Concepts, Inc.
Hi!
I just want to thank you all for the amazing job on the Duke City Redi Mix hats. They looked great and the customer is very happy with them. I will keep you in mind for future projects.
Thanks!
Jeb
Hi there,
Please keep me posted when the replacement patches arrive etc.
No rush.
Secondly, the client is stoked on the finished product! Nice work.
Thank you,
Caton
Lisa,
Good morning. Just going back through my emails. A sample pack of your embroidered patches would be great to share with the team. They thought they had another source but of course they can’t handle the variety of materials or the timelines. I told them I had a superstar taking care of these orders.
Thank you again,
Chris Wright
Hi Diane,
I hope this email finds you well. I wanted to make you aware that I have thoroughly enjoyed working with Lisa Savala on a project that she is helping me with (large order on short notice). She has been extremely helpful, responsive, and a joy to work with! I appreciate her professionalism and patience with me as we have made decisions around design, etc.
Cordially,
Troy Havens
They are great!
So far so good! Thanks so much for your help!
Hi Rick!
First, thank you so much for reaching out about that sew on detail. That would definitely keep the patch in place – very valuable!
Thank you for lookin’ out and thank you to the whole team for helping us shine in this way!
Happy Tuesday!
They were SO happy, thank you again for saving the day!
We will definitely keep you in mind for future projects. Nadel has nothing but positive vibes for FlexSystems!
Hi Flex, Harbor LOVED the hats and the feedback from their trade show was so good. Thanks for being the rock star team on these orders!
Good morning Diane, I received the labels and they look AWESOME. Thank you very much! When I talk to Paul, I will give you a great reviews. Not only on the quality of your product but your incredible customer service. I am aware that you didn’t have to remake the labels and I am very grateful for your understanding of my situation. Thanks again!
Hello team Flex Systems, I have received the zipper pulls and they look great! Thank you for the quick turnaround and wonderful customer service! Hope to work with you again soon!
I saw a ton of accolades for you guys on Facebook / Promo group and knew right away you guys were the go-to folks for this. Thank you for the awesome service so far. I did receive the proof, it looks fantastic, the client is reviewing.
Sincere thanks!!
Ok seriously. I thought I was impressed with the level of customer service when y’all were helping me with getting this order started.
But this is just next level stuff. You might have just earned a customer for life!
Just sent it over to my client for her approval we will have an approval for you by tomorrow if all goes well.
Thanks!
Hi all and happy Monday!
I just wanted to thank you again for the help with the patches and hat order. The client received everything on time and they were very happy with the hats and the quality of patch.
I will be sure to reach out on the next opportunity that comes up.
Have a great week!
Hi Lisa,
Just a quick note to let you know that we received the gloves today and they look FANTASTIC! Thanks for all of your help 😊
Have a great weekend,
Brigitte
Hi Melissa,
Flex Systems has been wonderful to work with. Please let us know how we can send our appreciation for others to see.
Thank you to all of your team.
Thank you Trinity!
I’m glad to be doing business solely with companies who appreciate and value their clients…the same way I treat my clients.
Hey Trinity! Yes they were awesome!! Will definitely be doing more with you in the future. Thank you so much for checking in!
Thanks for checking in. The T-Mobile parts look great and the customer is pleased. We will certainly keep you in mind for future projects.
WE love them!
HELLO- THE STRAPS YOU SENT TO US ARE BEAUTIFUL, WE HAVE SEWN THREE OF THEM ON THE BIBLE COVERS, WOW, THEY LOOK AWESOME, AND MAKE THE COVERS LOOK BEAUTIFUL, YES, BEAUTIFUL BEYOND THE STARS. GOD BLESS YOU, THANK YOU, SEE YOU SOON!
I really appreciate everyone’s help on this. Thank you so much!
Thank you ALL so much for making this happen!!
I appreciate the Team work =)
Thank you,
Monica
I really appreciate everyone’s help on this. Thank you so much!
You guys are seriously the best!! Thank you 😊
Hi Flexers,
I know this order is not yet complete, but I wanted to tell you how professional and attentive your company has been to our orders.
The quality is excellent, and your attention to detail is impressive. You guys might be my new favorite supplier.
I just wanted you to know how grateful we are!!
So a big thank you to everyone!!
Yes they LOVED them, as did we. They looked amazing and were exactly what they were looking for!
Thank you and your team for all the hard work!!
Morning!
My client (Dillanos) just emailed me about the hats and fanny packs.
“We just got the hats and fanny packs and they’re AMAZING!
Like when I opened the hats the first thing I thought to myself was “these are SICK!” and I’m WAY too old to be using that word! 😉”
Just thought I would pass this along because all too often in our industry we just get hit with complaints and problems, never compliments!
Hi Melissa,
Wanted to thank you on getting this done a bit early for us 😊 Just received confirmation that they’re ready to ship!
I appreciate your work, and your putting up with my persistent check-ins!
Thanks,
Yes, approved. The finished product looked amazing!
Hi Gary,
I actually received an order from you last week. Loved the final product.
Thanks
Labels are fantastic!
I will be returning as a customer for other projects. Thank you for the follow up!
Hi Diane,
Your team has outdone themselves! We absolutely LOVE the gear and the decoration is incredible.
We will be giving your team shout-outs on social media. Thank you so much for making this happen so quickly. We will be the best looking team in Vegas!
Hi guys!
Just wanted to give you a big shout out and huge thank you for your help with these patches.
We are thrilled with how they turned out and we appreciate you working with us on everything.
Thank you thank you
Thanks everyone!
Jackets have been received and they look great!
Nice Work!
I want to thank you all for your great service and helping me with my client. The client loves the hats and they are getting a lot of compliments from employees and competitors. I also want to thank you for the nice card gift you sent. We look forward to doing much more business with you. May You all have a Merry Christmas and a Great New Year.
Cheers
Trinity,
Thank you for reaching out to me.
I will have a patch project the first part of next year, so please keep me in mind…and I will reach out to you when I’m more ready to do it.
When I first looking around to have my first patches done…I contacted three very well known patch companies, yet your company was the only one that responded, and kept in close contact all the way through the process…you’ve earned my continued business.
Hi Flex,
You Rock !
I am so sorry for the delay as last week was nuts. But….I have to tell you…THE APPAREL LOOKED AMAZING!
I have more projects to work on now. Let me know when we can connect on Monday. Thank you SO much for your help. Really appreciate the amazing service and product. 🙂
thumbs up
You all are absolutely the best.
Thank you to the entire team for helping get this done!
We have received, and they look AMAZING!!! Thank you all so very much for making this happen so fast with such great service and high quality. I’ll be looking to order additional for other teams with which I work and recommend your company to others who need the same type of items.
Cheers…
RE: National Geographic
Thank YOU Gary! I hate having to scramble! Unfortunately, the client left us no choice which in turn has sent you scrambling. Again, my apologies for this. We greatly appreciate your efforts. Even though your pricing may be higher on other projects, given your efforts today, I promise you’ll see more business coming regardless.
Best,
Hi Gary,
Thank you so much for the gift! I can confirm this has been received and is greatly appreciated on top of the work you’ve done for us recently.
I’ll definitely be keeping Flexsystems in mind as we continue to work with new projects/clients!
Thank you so much!
We had a line wrapped around our booth both days and we ran out of the patches by 12:30 both days! We got a lot of positive feedback on them. I will let you know when we can get another project going, thanks for all the help in getting these done for us!
The show was great! We gave out 900 within the first two days. The grip in the pistol was exactly what I wanted, and the depth of the skull was on point. Like I said before, this was our best one yet and Flex made it happen!
I will check on the sticker and other promo inventories to see where we are at.
Flexsystems provides superior customer service, delivers as promised, is very prompt
In replying to any questions or concerns.. MANY THANKS to Flexsystems for being
Such an awesome company in both service and products…
Thank you.
Diane,
The overall design, finish and quality exceeded our expectations. The final patches exceeded our expectations! The soft contour looks great in person.
Thank you for your help.
Best Regards,
Gary, I just got word from my client and their employees that they love the bags. Well done. Thank you for making me look good.
George,
Thank you so much for your continued exceptional customer service!
The whole Flex Systems team really is amazing and we appreciate it so much.
Thank you!
“Just got our order!!!! I know its just a simple order for you guys, but we LOVE them!!!!! Thanks so much for the great process, clear communication and quick turnaround!”
Kind regards,
Good morning, We just received the order of jackets and they look great as usual! Thank you and your team for all your hard work and making this happen. I know our customer will be thrilled with them.
Guys… Pardon my French, but these look KICK ASS!…. APPROVED… Lets get this goin. What do you need from me?
Thank you, I received. We were very satisfied with our 1st purchase from Flexsystems. We look forward to doing business with you again in the future.
Thanks for the gift certificate! Thanks for the nice zipper pulls! I hope to sell allot of kits, our site just went LIVE this week! https://www.Vcovers.com Will keep you posted! We will start our ad campaigns next week!!
Gary, Saw an article about your company on SoldierSystems.net today. I have to say these patches are almost indestructible – my team has worn them in Texas heat, the cold and rain, they’ve been run over, ground up against concrete, slid down rocky hills in Oklahoma and neither the patch or the VELCRO® brand fasteners® has shown any signs of wear. The color on my first batch has held up strong and all of them look as good as the day I got them in the mail. Thanks for making a great product!